My Account
From questions about your managing your money to setting up your account - we're here for you.
Common Questions
- Multiple WePay payment accounts?
- How do I add a Moderator to my account?
- How do I delete my WePay payment account?
- How do I reset my password?
- How do I transfer my account?
- 2-Step Verification FAQ
Verifying Your Account
Settlements/Withdrawals
Deposit Limits
- What are Jumpstart Reserves?
- What is a Deposit Limit (reserve / settlement limit)?
- Why are my funds being held in the deposit limit?
- How do deposit limits work?
- How do I adjust my deposit limit?
- How do I know if my funds are being held up by the deposit limit?