Effective Merchant Discount Rate (eMDR)

Beginning in October 2021, your statement will include your Effective Merchant
Discount Rate (eMDR)The effective merchant discount rate is calculated as the total fees paid by the merchant to an acquirer, related to the processing of a specific type of payment card from a payment card network, divided by the total sales volume for that type of payment card.


If you need your eMDR prior to October 2021, you can submit a request by clicking here then following the instructions below:

  • Enter your email address registered to your account.
  • In the "Which of the following can we assist you with?" field, select Fees.
  • In the "Which option best fits what you are contacting us about?" field, select eMDR.
  • Include a subject and brief description.
  • Then submit.
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