How do I delete my WePay payment account?

If you no longer wish to process payments with WePay, you may delete your payment account at any time by following the steps below:

⚠️ If you have multiple WePay payment accounts, please view this article for steps on how to toggle between each account.
      1. Log in to https://wepay.com/login 
      2. Click "Settings" on the left-hand side of your dashboard.
      3. Click the blue "Close Account" button at the bottom of the page.
      4. Enter your account password in the password box.
      5. Click the blue "Close Account" button once more.

 


If you are unable to delete your payment account or have any questions or concerns, you may reach out to WePay Support using the link below (Mon-Fri 9:00AM - 9:00PM EST):

https://support.wepay.com/hc/en-us/requests/new 

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