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Looking for your money?

If you signed up through one of WePay’s partner sites and are looking for the money you collected, find the section that relates to you and follow the steps to access your funds.

I created a campaign for myself; where’s my money?

If you signed up through one of our partners to collect funds for an event, project, or campaign you will also have automatically received a WePay account. 
 
If this is the first time you’ve tried to access your WePay account, you should have received a confirmation email from support@wepay.com. In this email, you’ll see a blue ‘Confirm’ button that will allow you to verify the account and set a password. 
 
Once you've logged in, you just need to click on the 'Settings' icon and visit the 'Trust Center' tab to finish entering in your personal information.
 
When you're ready to withdraw your funds, click on the 'Withdrawals' tab to enter in your bank account or request a paper check. Note - paper checks are only available in the US.

I started a campaign for someone else, how do I send them their money?

For security reasons, WePay cannot send funds to anyone other than the organizer of the WePay account. This means if you’ve raised funds on behalf of someone else, you'll need to transfer over the WePay account to your beneficiary to give them access to the funds.
 
To do this, you’ll simply need to contact the partner site where you originally created the campaign and they will work with WePay to finalize the transfer. 
 
You can find a list of some of our partners here.

Someone has transferred their WePay account to me. What do I need to do?

If someone has collected funds on your behalf and they’ve transferred their WePay account to you, you’ll receive a ‘Reset Password’ email from WePay that will allow you to set a password and gain access to the account. 
 
Once you've logged in, you just need to click on the 'Settings' icon and visit the 'Trust Center' tab to finish entering in your personal information.
 
When you're ready to withdraw your funds, click on the 'Withdrawals' tab to enter in your bank account or request a paper check.
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