How do I get a refund?

WePay enables businesses to accept credit card payments. If you have a charge from us on your statement, you’ve probably purchased something from a business that we’ve partnered with or donated to a fundraising campaign launched through one of our partners. 

  • If you’ve made a payment for goods or services, but would prefer to request a refund, please reach out directly to the business or organization that received your payment

  • If you’d like to request a refund for a donation to a fundraising campaign or nonprofit organization, please reach out directly to the campaign organizer using the Contact feature on the campaign page or contact the nonprofit

If you’re not sure who to contact in order to request your refund, please reach out to our Support team. We’ll be happy to point you in the right direction! 

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