The payment was declined or canceled, but I still have a charge on my card?

Most likely, it's just a pending authorization. The payment will not go through and that charge will fall off of your statement, so there is nothing to worry about! Depending on the bank, you will no longer see that pending authorization on your statement in 1-3 business days. If the authorization remains on your statement for longer than 1-3 business days, feel free to submit a support request through the link below and we will work with you and your bank to reverse the authorization.

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