Why am I getting an error when I try to sign up for a WePay account?

There are several common problems that could arise when trying to register a WePay account:

  • Another WePay account has already been created using the email you’re using. If this is the case and you have forgotten the password for the account, you can perform a password reset.
  • You are using an unsupported browser. For a list of supported browsers as well as information on the browser you are using, see
  • You have JavaScript or third party cookie support disabled on either your browser or your network.

If you're still having trouble registering your account, please submit a request using the link below.

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